During a time of unprecedented challenges facing higher education, the need for effective leadership -- for informal and formal leaders across the organization -- has never been more imperative. Since publication of the first edition, the environment for higher education has become more critical and complex. Whether facing falling enrollments,…

Effective leadership development usually requires a range of ongoing and integrated activities. This report presents a six-step model created by the Center for Creative Leadership's (CCCL) "Tools for Developing Successful Executives" program. The steps include: (1) find and use organizational support for creating a process, not an event; (2)…

Most organizations find it difficult to implement change, and only about 10 percent of learning from training and development experiences is actually applied in the workplace. This book advocates facilitation as a means of enhancing change and increasing productivity. Facilitation engages employees by enhancing the processes associated with their…