The St. Croix bookmobile has a greater circulation than both island libraries despite some serious breaks in service caused by equipment failures, lack of personnel, and bad weather. Radical shifts in the island population have added to the service problems by complicating the planning of routes. There has been no signficant change or improvement…

As a foundation for the future plans of the Leominster (Massachusetts) Public Library, a study was undertaken to: (1) analyze the physical, economic, and demographic characteristics of the community and their implication for library service; (2) evaluate present library services and identify unfilled needs; and (3) identify goals and objectives to…

In a continuing effort to reduce costs and improve internal processes, the Glendale Public Library's book charging and overdue determination system has been examined and an improved method conceived which will free badly needed labor hours within the library. It is proposed that the present photocharging transaction card system be kept, but the…

At the request of the Children's Librarian, a brief review of the Young People's Library shelving process and control desk arrangement was made. For the shelving process, a time-spent survey was made to determine the relative amounts of time spent on the various phases of the operation. A special questionnaire was designed, and the library pages…

In order to help support basic library services and to reach out to the larger community with expanded library services, the Howland Library Trustee Board asked Warner-Eddison Associates, as consultants, to make recommendations regarding a program of volunteer participation in the library's operations. Their study resulted in suggestions that…

To improve its response time on interlibrary loan requests within the Metropolitan Cooperative Library System (MCLS), the Glendale Public Library is considering the consolidation of its response process within the Circulation Department (CD). At present this response is a joint effort between the CD, the Readers' Assistance Section, and the…

To search out areas for library cost reduction, a cost-effectiveness study of an overdue pickup operation was conducted. Labor and vehicle mileage costs and costs of planning the weekly pickup route were tabulated, and compared against the value returns from fines and the avoided cost of replacing lost items. Labor and mileage was determined at…

an analyst from the staff of the City Manager of Glendale, California, conducted a work simplification study for the central library to adjust public service operations in the library's new quarters. This report presents the study's recommendations concerning the book circulation process. Following an outline of the organization and functions of…

To gain some insight into the effectiveness of the Glendale Public Library Processing Section, it was decided to compare, with some very crude measures, the performance in the acquisition and cataloging areas of that library with that of the neighboring libraries of Pasadena and Burbank. A management consultant on the Glendale City Manager's staff…

Edited jointly by the Right to Read Committees of the American Association of School Librarians (AASL), Children's Services Division (CSD), and Public Library Association (PLA) of the American Library Association these papers outline the original aims of the Right to Read Program and demonstrate their translation into an effort to bring books and…

In the fall of 1974, the Nassau County Library System conducted a study of the New Hyde Park Public Library at the request of that library's directing board. Relevant documents and statistics were reviewed, building usage was studied, and the library staff and community organizations were questioned. The library was analyzed in terms of the…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…