This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

Procedures for indexing local history pictures, both individual and in books, are explained in this manual, based on practices of the Newark, New Jersey Public Library. Details are provided about format of catalog cards; rationale for various pieces of information on the cards; the use of locality, with subheadings, as main entry; use of added…

Based on 33 responses to mailed questionnaires, visits to selected regional depositories, and the author's personal experience as a regional depository librarian, this report analyzes the interpretation and implementation by the Superintendent of Documents, state library agencies, and depository libraries of key provisions of the Depository…

A survey was conducted (spring 1997 semester) with the faculty from the College of Arts and Sciences, University of North Texas (UNT) as a follow up to a focus group study conducted during the fall 1996 semester. Results from the survey echo results of the focus groups. Both studies indicate faculty from the College of Arts and Sciences are…

A survey based on the American Library Association's "Standards for Library Services for the Blind and Visually Handicapped" (1966) was sent to 65 four year universities in Utah, Idaho, Wyoming, Colorado, New Mexico, Nevada, Montana, and Arizona. Libraries were asked how many blind patrons they had and what services and facilities were…

Special groups are defined in this book as "groups that are a minority of the general population that, for one reason or another, do not share equally in the social, economic, educational, and political opportunities offered by this great nation." Thus, an attempt is made here to find out what library and information services have been…

The micrographic system utilizes microimaging in the areas of space saving, reproducibility, durability, file integrity, and automated retrieval. This manual about micrographics is organized into 10 chapters, each covers a major facet of the system. The first chapters cover the basics of the system: objectives, classification, searching and…

Utilizing questionnaires, interviews, observations and the study of documents, four survey teams studied 193 federal libraries in Canada, excluding prison, hospital, and diplomatic post libraries. The four teams, consisting of government and nongovernment personnel, covered four topics: library organization and administration, staffing,…

At California State University, Long Beach, 1263 students and faculty members responded to a questionnaire regarding the university library. The four part instrument questioned the respondents' faculty position or student class, course level, and major; their use of the library, both type and frequency; attitudes toward staff, collection, and…

Chapter 1, "Preliminary Issues," explores the historical importance of the electronic publishing revolution, some of the terminology to be used in the book, and the differences and similarities between traditional and electronic collection development. Chapter 2, "What Is an Offer? The Electronic Resources Landscape," covers…

With the increasing cost of periodicals claiming an ever greater proportion of university library acquisitions budgets, a Wayne State University Education Library committee investigated the nature and value of newsletters. They considered two groups: commercial and noncommercial. The former are those which are published for profit and are intended…

A survey of 18 San Francisco Bay Area libraries actively serving the Spanish speaking community was undertaken to determine the state of library service to this population. Investigation showed increases since 1967 in the number of libraries providing service to the Spanish speaking, in the size of Spanish language collections, and in the number…

As a foundation for the future plans of the Leominster (Massachusetts) Public Library, a study was undertaken to: (1) analyze the physical, economic, and demographic characteristics of the community and their implication for library service; (2) evaluate present library services and identify unfilled needs; and (3) identify goals and objectives to…

This publication, which replaces "Standards for Library Functions at the State Level" (third edition) published in 1985) acknowledges and celebrates the richness and diversity of state library agencies while documenting the reality of what they currently do. The publication is divided into two sections. The first section of these standards…