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Singer, Carol A. – ALA Editions, 2012
Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…
Descriptors: Reference Materials, Library Services, Fundamental Concepts, Reference Services
Lipow, Anne Grodzins – 2002
This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…
Descriptors: Computer Mediated Communication, Electronic Libraries, Library Development, Library Policy
Thomsen, Elizabeth – 1999
This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…
Descriptors: Information Services, Information Technology, Librarians, Library Collections
Garten, Edward D., Ed.; Williams, Delmus E., Ed. – 2001
Long regarded as the premier monographic series in its area of coverage, "Advances in Library Administration and Organization" offers research perspectives that are both timely and lively. This 18th volume continues the series' long practice of bringing to its professional and academic readership an eclectic mix of scholarship and longish essays.…
Descriptors: Academic Libraries, Electronic Libraries, Information Services, Learning Resources Centers
Jones, Patrick; Shoemaker, Joel – 2001
This book explores how librarians can work to strengthen and improve the quality of service to young adults. The introduction is written by Mary Kay Chelton, whose dissertation, "Adult-Adolescent Service Encounters: The Library Context" (1997), inspired this book. The book has 12 chapters. Chapter 1 introduces the provision of best young adult…
Descriptors: Adolescents, Elementary Secondary Education, Information Services, Learning Resources Centers
Nixon, Carol, Comp.; Burmood, Jennifer, Comp. – 1999
These Proceedings of the Third Internet Librarian Conference include the following papers: (1) "Networking the Network: What Information Technology Fluency Can Do for You" (Jose Aguinaga, Kitty Little, and C.D. McLean); (2) "Moving Out of HTML into Database Solutions for the Web" (Kristin Antelman); (3) "Creating Your Own…
Descriptors: Computer Networks, Computer System Design, Cooperative Programs, Information Services