Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

This book shows teacher-librarians and school library media specialists how to perform qualitative research and use the results effectively to promote the school library and build a shared understanding of the impact of school libraries on student learning. Hands-on guidance is provided for performing action research, including how to establish…

A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…