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Shonrock, Diana D., Ed. – 1996
Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…
Descriptors: Data Collection, Evaluation Methods, Library Instruction, Library Planning

Friedlander, Amy – 2002
Users' expectations of libraries are changing as they find and obtain more information directly from the Web. To better understand how usage patterns are changing, the Digital Library Federation (DLF) and Council on Library and Information Resources (CLIR)commissioned Outsell, Inc., to conduct a large-scale study of undergraduates, graduate…
Descriptors: Academic Libraries, College Faculty, Data Collection, Higher Education