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Keller, Dean H., Ed. – 1993
The purpose of this collection of essays is to examine academic libraries in Greece at a time when the potential for changes and advance in librarianship is great. The 15 papers are as follows: "International Interlibrary Cooperation: Exchanging Goals, Values and Culture" (Don L. Tolliver); "Academic Libraries in Greece" (James…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Interlibrary Loans
St. Clair, Guy – 1993
Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…
Descriptors: Feedback, Information Industry, Information Management, Information Services
Zweizig, Douglas L.; Hopkins, Dianne McAfee – 1999
This book presents the results of an evaluation of Library Power, an initiative of the DeWitt Wallace-Reader's Digest Fund that provided support for school library development in 19 communities. Following an introductory chapter, the chapters are organized around key questions of the evaluation. Chapters 2 through 4 address the implementation of…
Descriptors: Course Integrated Library Instruction, Curriculum Development, Educational Change, Elementary Secondary Education