At California State University, Long Beach, 1263 students and faculty members responded to a questionnaire regarding the university library. The four part instrument questioned the respondents' faculty position or student class, course level, and major; their use of the library, both type and frequency; attitudes toward staff, collection, and…

A survey of 18 San Francisco Bay Area libraries actively serving the Spanish speaking community was undertaken to determine the state of library service to this population. Investigation showed increases since 1967 in the number of libraries providing service to the Spanish speaking, in the size of Spanish language collections, and in the number…

Based on 500 randomly selected interviews, data were gathered concerning the use of Burnaby Public libraries, Vancouver. Users were questioned about their reading habits, literature preferences, interests, and knowledge and use of the public library. The document contains details about the survey design, execution, and results. (EMH)

Work sampling is an effective device for testing efficiency in the use of library materials and personnel. An administrator can determine whether circulation or reference librarians are effectively using their time and whether the work flow should be reorganized. Key operations of a sampling should include definition of a problem, identification…

The application of cost-benefit analysis to two library delivery systems--bookmobiles and books-by-mail (BBM)--is described. The study surveyed 36 bookmobiles and the mail order delivery (MOD) of books in Pennsylvania. The analyses are intended to provide decision-makers with guidance in determining (1) the kinds of information which must be…

The purpose of this College Library Information Packet (CLIP) Note is to help libraries identify desirable elements found in computer use policies and to provide guidelines for college and small university libraries that want to develop policies or have been directed to implement policies for computer usage in their libraries. In January 2001, a…

Since recorded usage of vertical files in a university library does not always indicate actual needs of patrons, a study was conducted on the use of a collection of 20,000 pamphlets over a three-year period (1972-75). Data were collected from circulation records and from a questionnaire circulated with each pamphlet. Three subject areas had the…

This College Library Information Packet (CLIP) Notes provides information on displays and exhibits in small college and university libraries. Displays and exhibits have long been an accepted yet under-documented are of library work. This survey presents a collection of data and supporting documents about current display and exhibit practices in…

Based on the philosophy that the public library should be an integral part of the community it serves, a lively center of ideas and activities, and that it should know the community's people and groups thoroughly in order to understand its needs, this booklet has been prepared as an introduction for trustees, staff members, and lay leaders to the…

Users' expectations of libraries are changing as they find and obtain more information directly from the Web. To better understand how usage patterns are changing, the Digital Library Federation (DLF) and Council on Library and Information Resources (CLIR)commissioned Outsell, Inc., to conduct a large-scale study of undergraduates, graduate…

The community characteristics and the present library services of the borough of Etobicoke, Ontario, were studied in order to make recommendations for improved service. It was concluded that the major changes to be expected in the area were an increasing population and increasing numbers of ethnic minority residents. It was recommended that a new…

Over 200 brief reports and some 85 case studies, developed from responses to a national questionnaire, report the state of the art for new media activities in public libraries. Through these case studies of large and small libraries throughout the United States, a picture of public library use of television, audio programs, mediamobiles, plus all…

This book presents analyses that look at the many factors that can impact student success, such as technological capability, diversity, and information literacy. The importance of libraries' partnership with other members of the higher education community in working toward a common goal of student success is also examined. Further, the book gives…

The Association of Specialized and Cooperative Library Agencies (ASCLA) formed an Americans with Disabilities Act (ADA) Assembly in 1992, and one of its first projects was to prepare this publication by collecting samples of library-produced ADA-related documents. Its aim is to help libraries increase levels of compliance and public awareness. The…

Based on 33 responses to mailed questionnaires, visits to selected regional depositories, and the author's personal experience as a regional depository librarian, this report analyzes the interpretation and implementation by the Superintendent of Documents, state library agencies, and depository libraries of key provisions of the Depository…