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Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
Williams, Ervin – 1976
This book brings together in one source, basic participative management theory, a broad range of research on the subject, and a number of methods and techniques to assist the practitioner in implementing participative management. Three sections included are (1) Concepts and Theory, (2) Research Studies, and (3) Practice and Implementation. Focus…
Descriptors: Administration, Administrative Principles, Behavior Theories, Coordination
