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| Books | 9 |
| Guides - Non-Classroom | 6 |
| Information Analyses | 1 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
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| Administrators | 1 |
| Practitioners | 1 |
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Richie, Mark L. – 1994
This book shows how the quality management approach pioneered in Japan by Dr. W. Edwards Deming allows educational service centers to expand services and be more flexible by reducing waste and rework. Deming's method shows how to change from reactive management to a dynamic system of continuous improvement that restores worker pride, increases…
Descriptors: Administration, Education Service Centers, Educational Technology, Improvement
Rummler, Geary A.; Brache, Alan P. – 1995
This book offers an integrated framework for achieving competitive advantage by managing organizations, processes, and jobs effectively. Chapter 1 explores the forces driving the needs to be more competitive. Chapter 2 contrasts the traditional functional view of the organization with the systems view. Chapter 3 introduces the three levels of…
Descriptors: Administrative Organization, Administrator Effectiveness, Adult Education, Efficiency
St. John, Edward P. – 1981
Management development in higher education, particularly improvements in the capacity of institutions to generate viable future plans and to manage scarce resources, has become an increasingly important agenda item to administrators and policy-makers during the past decade. This book attempts to develop frameworks for improving management and…
Descriptors: Case Studies, College Administration, Government School Relationship, Higher Education
Crouch, J. Michael – 1992
This book explains how to implement a Total Quality Management (TQM) program within an organization focusing in particular on ways to sustain the effort. Part 1 of five offers an overview of the TQM approach and the rationale for adopting it. Topics of discussion include signs of the need for change, what TQM is and what it is not, the basics of…
Descriptors: Cultural Context, Cultural Influences, Higher Education, Management Development
Hewson, Julie; Turner, Colin – 1992
Although Transactional Analysis (TA) has heavily influenced psychotherapy, little has been written to parallel that influence in areas of organization theory, organization behavior, or management studies. This book is intended primarily for people working in management roles. In part one, personal experiences are drawn upon to describe a fictional…
Descriptors: Communication Skills, Foreign Countries, Group Dynamics, Higher Education
Hanson, E. Mark – 2003
This book attempts to link academic theory and research on educational practices and organizational administration to classroom practices. Written within the framework of the social and behavioral sciences, it describes and critiques concepts, analytical tools, case material, and organizational theory and behavior from the public, business, and…
Descriptors: Administrative Principles, Bureaucracy, Educational Administration, Elementary Secondary Education
Birch, Paul – 2001
This book is intended to help managers coach individuals and groups; assess current performance; develop a coaching plan; keep track of whether their coaching is having the right effect; and learn how to motivate and communicate effectively. Chapters 1-3 establish what coaching is; who can coach; and who can be coached. Chapter 4 lays coaching out…
Descriptors: Administrator Responsibility, Administrator Role, Adult Education, Business Administration Education
Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
Yoder, Dale, Ed.; Heneman, Herbert G., Jr., Ed. – 1974
Aimed at providing a broader understanding and appreciation of the mission and contributions of personnel management, the first volume of the seven volume handbook is authored by experts from industry, the public service, and the academic community. It is intended for both practitioners and students preparing for careers in personnel and…
Descriptors: Administrator Education, Administrators, Business Administration, Employment Interviews
