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Schmidt, Warren H.; Finnigan, Jerome P. – 1992
This book offers a guide to implementing Total Quality Management (TQM) in public and private organizations based on interviews and site visits with 12 award-winning companies. Part 1 provides an overview of TQM, attempts to put the Quality Revolution into perspective, and suggests diagnostic questions to determine whether TQM is appropriate for a…
Descriptors: Awards, Higher Education, Institutional Administration, Institutional Characteristics
Deupree, John, Ed.; Lenn, Marjorie Peace, Ed. – 1997
This collection of essays presents a set of standards to be considered for use in the delivery of U.S. credit-abroad programs and is designed to serve as a primer for institutions considering the development of such standards. The essays include: (1) "Introduction: A Growing Trend in Educational Delivery" (John Deupree), which discusses…
Descriptors: Academic Standards, Accreditation (Institutions), Case Studies, Colleges
