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Cornesky, Robert A. – 1996
This book is a guide to the implementation of Continuous Quality Improvement (CQI) in institutions of higher education. After an introductory chapter, each chapter focuses on one of six steps. The first step to implementing CQI in an institution of higher education is to educate the administration. The second step is for the administration to take…
Descriptors: Change Strategies, Check Lists, College Outcomes Assessment, Educational Improvement
Arcaro, Jerome S. – 1995
This handbook is designed to help educational professionals develop cross-functional or departmental quality teams. Nine chapters focus on: (1) the concept of Total Quality Management (TQM) and 14 points for quality in education; (2) team goals and formation; (3) stages of successful team building; (4) the development of quality task teams; (5)…
Descriptors: Charts, Check Lists, Diagrams, Educational Administration
Johnson, Richard S. – 1993
The purpose of this book was to assist trainers in developing the skills that must be involved in a total quality management (TQM) training program. The book is organized into 17 chapters that cover the following topics: understanding the need, organizational requirements, training and the bottom line, training and organizational change, the…
Descriptors: Adult Education, Labor Force Development, On the Job Training, Organizational Development
Burgess, David G., Ed; Dedmond, Rebecca M., Ed. – 1994
Schools are not what they used to be because our society is not what it used to be. The articles appearing here discuss ways that schools can supply future societal need. The articles include: (1) "The Educational Quality Improvement Process Model" (David G. Burgess); (2) "Total Quality Management: How It Works in Schools"…
Descriptors: Adolescents, Children, Elementary Secondary Education, Guidance Personnel
Cornesky, Robert A. – 1995
This manual is intended to assist managers of support units at institutions of higher education in the implementation of Continuous Quality Improvement (CQI). The purpose is to describe a cooperative model for CQI which will permit managers to evaluate the quality of their units and institution, and by using the described tools and techniques, to…
Descriptors: Administrative Change, Case Studies, Change Strategies, Check Lists
Cornesky, Robert A. – 1995
This manual presents 15 Continuous Quality Improvement (CQI) tools and techniques necessary for effective teaching. By using the tools and techniques of CQI, teachers will be able to help themselves and their students to focus on the classroom processes. This will permit the teacher and students to plan, organize, implement, and make decisions…
Descriptors: Administrative Change, Case Studies, Change Strategies, Check Lists
European Training Foundation, Turin (Italy). – 1997
This book, which was written by the Torino Group, a team of authors representing the views and experiences of users and providers of management development services in Europe, describes current management development practices across Europe and examines key issues in redesigning management development services. The following topics are discussed…
Descriptors: Adult Learning, Business Administration Education, Business Education, Change Strategies