How do you see yourself as a trainer? Are you occasionally extraordinary, or do you flail about a bit? Are you connected to a helpful community of other trainers, or are you just starting out and feeling isolated and alone in your job? Do your workshops end with thunderous applause, or do you have nightmares about participants gazing into the…

The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…

This monograph explores the unique relationship between the supervisor and the supervisee in process supervision. Process supervision's first goal is the counselor's internalization of a contemplative attitude toward his/her work. The supervisor should parallel this contemplative attitude toward the counseling process and should create a…

This book, which is intended for individuals who are directly or indirectly involved in human resources development, is based on the premise that today's training professionals must become "performance consultants" and shift their focus from training delivery to the performance of the company and its individual contributors. The book is…

This book details a step-by-step procedure for setting up effective on-the-job training (OJT) programs in actual work settings. The book contains 11 chapters grouped into 3 parts. Part 1, which is devoted to meeting the demand for employee expertise, consists of a chapter explaining how the need for effective and efficient development of employee…

This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…