This book is a tool kit for human resource development (HRD) and training managers, trainers, and administrative assistants in small HRD departments. Part 1 deals with the challenges and opportunities of managing a small HRD department and with planning the strategy. Chapter 1 gives a sense of the workings of small HRD departments. Chapter 2…

This book documents the range of training programs that are being established by employers and unions; assesses porgram functioning and results; and offers insights for practitioners, scholars, and policy makers. An introduction (Ferman et al.) provides a general framework for thinking about union-management training programs and presents an…