This manual, developed for the nursing home employee, examines the concept of quality assurance in nursing homes, describes the benefits of an effective quality assurance program, and provides guidelines to aid nursing homes in developing an appropriate quality assurance program. After a brief introduction, a working definition of quality…

This book undertakes the task of portraying the application of planning theory to health concerns. It defines the purposes planning is meant to serve; analyzes the dynamics of social change; identifies the major determinants of change; and examines how planning can best affect those determinants. The book is organized into five major sections: (1)…

This document describes the methodology followed in obtaining abstracts (see volumes 2 and 3) of more than 8,000 critical behaviors of nurses and attendants in delivering care in 50 psychiatric and mental health facilities throughout the country. The abstracts were derived from reports of actual observations by 1,785 mental health practitioners in…