Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…

Education reforms such as "A Nation at Risk" and "Goals 2000" have come and gone. However, we can be confident that the goal of student improvement shall not pass if the core mission is student learning. The true mission of learning has prompted educators to ponder the following questions: How do we need each student to behave?…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This book presents 11 papers which consider the central issues, methods, and resources for work in institutional research in higher education. The primer uses the idea of a "cookbook" or "manual" for its conceptualization, organization, and format. The chapter topics focus on what are expected to be the key issues facing…

This book applies the concepts of curriculum development and management, with curriculum defined as the collectivity of paper defining work, to a wide range of organizations, especially social service organizations, schools, and colleges. After an introductory chapter defining basic concepts, Chapters 1 through 7 cover: curriculum management as it…

This volume is part of a series of 18 monographs on service learning and the academic disciplines. Essays in this volume focus on understanding how service-learning in medical education differs from traditional clinical medical education. After an Introduction by Sarena D. Seifer, Kris Hermanns, and Judy Lewis, essays in Part 1, "The Broader…

This book, which was written by the Torino Group, a team of authors representing the views and experiences of users and providers of management development services in Europe, describes current management development practices across Europe and examines key issues in redesigning management development services. The following topics are discussed…