A proven model for screening prospective residence hall assistants (RAs), training them in critical interpersonal and leadership skills, selecting the best candidates, and giving them strong supervisory support on the job is presented in this comprehensive guide. After an introductory chapter on the historical context within which RAs operate…

A comprehensive guide on learning to become a resident hall assistant (RA) is presented; it is directed purposefully toward the trainee, and is to be used in conjunction with a training session. Chapters include: (1) "Roles and Responsibilities of a Resident Assistant"--what the scope of the RA job involves, how to use this manual, and what RAs…

Organized in three parts, this book contains an introductory chapter and 17 case studies selected to show transfer applications in a wide range of organizational settings. In part 1, two chapters review the rationale, context, and research relating to transfer: "Transfer Concepts and Research Overview" (Mary Broad); and "Success Factors in…

This handbook is intended to assist trainers, design specialists, training managers, technical trainers, and other members of the public sector who conduct training on an occasional basis. The following topics are covered: understanding human resource development (HRD) and its role in the public sector--expanding the scope and significance of HRD…

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This book details a step-by-step procedure for setting up effective on-the-job training (OJT) programs in actual work settings. The book contains 11 chapters grouped into 3 parts. Part 1, which is devoted to meeting the demand for employee expertise, consists of a chapter explaining how the need for effective and efficient development of employee…

A manual for trainers of development workers and change agents in the third world provides guidelines for evaluation of development training programs. Chapters define evaluation, present a general model of development, and discuss evaluation in development training programs. Designing training systems for development workers and change agents,…

This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…