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| Crouch, J. Michael | 1 |
| Epstein, Irwin, Ed. | 1 |
| Grasso, Anthony J., Ed. | 1 |
| Lewis, Ralph G. | 1 |
| Smith, Douglas H. | 1 |
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| Books | 3 |
| Guides - Non-Classroom | 2 |
| Information Analyses | 1 |
| Reports - Descriptive | 1 |
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Crouch, J. Michael – 1992
This book explains how to implement a Total Quality Management (TQM) program within an organization focusing in particular on ways to sustain the effort. Part 1 of five offers an overview of the TQM approach and the rationale for adopting it. Topics of discussion include signs of the need for change, what TQM is and what it is not, the basics of…
Descriptors: Cultural Context, Cultural Influences, Higher Education, Management Development
Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
Grasso, Anthony J., Ed.; Epstein, Irwin, Ed. – 1993
This book describes Boysville's 5-year effort to design, implement, and evaluate an agency-based computerized management information, program evaluation, and clinical decision-making system, BOMIS (Boysville Management Information System). The goal of BOMIS is the integration of the four intervention programs, through the collection, analysis,…
Descriptors: Adolescents, Child Welfare, Computer Software Development, Family Programs
