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Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
McCorkle, Chester O., Jr; Archibald, Sandra Orr – 1982
A new approach to academic management is described that combines innovative techniques of planning, resource management, and evaluation to enable administrators to respond more effectively to challenges of the present and future. Chapter 1 describes the challenges facing higher education: (1) protecting and enhancing institutional quality; (2)…
Descriptors: Change Strategies, College Administration, College Planning, Faculty College Relationship
