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OECD Publishing, 2013
This first "OECD Skills Outlook" presents the initial results of the Survey of Adult Skills (PIAAC), which evaluates the skills of adults in 22 OECD member countries and two partner countries. The PIAAC survey was designed to provide insights into the availability of some key skills and how they are used at work and at home through the…
Descriptors: International Studies, Comparative Analysis, Comparative Education, Skill Analysis
Wrigley, Heide Spruck – 1987
This vocational English-as-a-Second-Language program stresses interactive language use in the context of communicating with customers. Intended for intermediate-level adult learners, the manual will assist students in developing the communication and interaction skills they need for a variety of public contact positions, including retail sales…
Descriptors: Adults, Communication Skills, Language Usage, Lesson Plans
Hollenbeck, Kevin – 1993
A study examined the characteristics and impact of workplace literacy programs in businesses with fewer than 500 employees. Particular emphasis was placed on workplace literacy initiatives in Michigan. Case studies and telephone surveys were conducted to determine the extent of basic skills deficiencies and incidence of workplace literacy…
Descriptors: Adult Basic Education, Adult Reading Programs, Basic Skills, Case Studies
Elder, Bruce – 1994
This book, which was written to comply with requirements of Australia's Technical and Further Education (TAFE) National Communication Modules, contains 14 chapters that reflect current thinking regarding the subject of communication. They are designed to help widely diverse groups of students in the modern business and industrial world develop…
Descriptors: Adult Education, Behavioral Objectives, Business Communication, Business Education