The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In "Teaching, Tasks, and Trust", distinguished political scientists John Brehm and Scott Gates show that a good part of the…

Relationships between principals, teachers, and parents cannot be ignored when attempting school reform. No matter how innovative the changes or ideas, reform is unlikely to succeed unless the adults work together to implement it. This book answers the question of how to build trust within the school community. Parents are dependent on teachers to…