Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the…

Self-assessment leads to stronger performance in the nation's colleges and universities. That's the premise of "Excellence in Higher Education," a model self-assessment program that has earned accolades from the higher education community. Based on the Malcolm Baldrige National Quality Award framework, the fourth edition of this bestseller is the…

This self-study book concentrates on enabling trainers to talk and think in a business-related way, use business concepts and terminology, and translate training and development ideas into a business setting. Each part contains activities to enable users to study their training and development function and organization and consider how to use the…

This book shows how to design and implement a strategic financial management system for any organization that plans conferences, workshops, and meetings. It guides the reader through steps in the budgeting and strategic financial management process. Case studies, hints, and guidelines for avoiding the most common mistakes are given, and…

Since their appearance in the early 1970s, family support programs have represented a new way of working with families, based on the partnership they establish with families, their acceptance in the community as an asset and resource for all families, and the trusting relationship they build with families who participate in these programs. This…

This book, addressed to the caregiver/teacher, is designed as a practical guide for planning a quality child-care program for children ages 5 to 12. It is divided into four sections. Section 1, The People in Child Care, gives an overview of child care and its participants. A variety of programs for school-age children are presented, covering a…

This book will help the reader every step of the way with detailed guidelines, practical tips, templates, action plans, and suggestions for strategic planning teams as well as for the sole practitioner. Consolidating the sage advice and up-to-date research of 29 leaders in the field, this comprehensive and highly practical guide takes the…

This collection of 16 monographs centers around the theme the "future compatible campus," which is based on the premise that higher education will become a "connected campus" in a technology-enabled environment consisting of three components: connected learning, connected service to the community; and connected management. In…