This book provides training and development professionals with step-by-step guidelines for developing and delivering comprehensive structured the on-the-job training (OJT). Chapter 1 introduces the concept of team-driven structured OJT and discusses its philosophy and basic components in the context of fundamental concepts of human behavior and…

Students in traditional as well as online classrooms need more than grades from their instructors--they also need meaningful feedback to help bridge their academic knowledge and skills with their daily lives. With the increasing number of online learning classrooms, the question of how to consistently assess online learning has become increasingly…

Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…

This book, which was written to comply with requirements of Australia's Technical and Further Education (TAFE) National Communication Modules, contains 14 chapters that reflect current thinking regarding the subject of communication. They are designed to help widely diverse groups of students in the modern business and industrial world develop…