This trainer's handbook is designed to be a desktop reference on the nature of training and the procedures involved in training preparation and provision. Part 1 covers the essential interaction skills required of trainers (maintaining leadership, creating learning associations, planning lessons, controlling training groups, analyzing trainees,…

The volume is an analysis of the state of the art of small-group methods of instruction. It describes some of the more commonly used small-group techniques and the rationale behind them, and provides an analysis of their potential use for various types and conditions of instructional environments. Explicit guidelines are provided to assist…

This book, which is intended for individuals who are directly or indirectly involved in human resources development, is based on the premise that today's training professionals must become "performance consultants" and shift their focus from training delivery to the performance of the company and its individual contributors. The book is…

This book is addressed to educators and work-place trainers interested in applying the Malcolm Baldrige award criteria and/or the International Organization for Standardization (ISO) 9000 training guidelines for program improvement. An initial section compares and contrasts the ISO standards and the Malcolm Baldrige National Quality Award…

This anthology contains 16 papers devoted to 3 aspects of human resources development (HRD): the institutional perspective on learning for development, the key actors in HRD, and the role of HRD in improving individual and organizational performance. The papers are: "Human Resources Development and Adjustment" (Kanawaty);…

Designed for front-line training professionals, this book addresses the most pressing issues in the training and development field (T&D). "Introduction" (Lisa A. Burke) discusses the importance of viewing training as a subsystem of human resources, training as a systematic process, and indicators of high impact training.…

This guide focuses on 14 instructor competencies identified by the International Board of Standards for Training, Performance, and Instruction. It provides examples, job aids, worksheets, case studies, and sample dialogs and contains actual experiences and critical incidents faced by trainers who participated in the survey study. Strategies to…

This book details a step-by-step procedure for setting up effective on-the-job training (OJT) programs in actual work settings. The book contains 11 chapters grouped into 3 parts. Part 1, which is devoted to meeting the demand for employee expertise, consists of a chapter explaining how the need for effective and efficient development of employee…

A case history of organizational development in the Kent, Washington, school district from August 1967 to April 1972 is presented in 14 chapters and numerous appendixes. The first section contains a summary, the theoretical scheme, and the principles used in building the cadre of organizational specialists. Chapters 5, 6, and 7, concern…

This book explores how spirituality intersects with the lives of adult educators and trainers. The following are among the topics discussed: (1) spirituality's role within the context of adult education and training and defining spirituality (the original spiritual purpose of adult education, as illustrated in the history of the Chautauqua,…

This book explains the TrainSmart approach to training, which is based on how the authors believe the brain naturally learns best. Part 1 introduces the five pillars of the TrainSmart Model, which are as follows: (1) engage (engage participants' attention); (2) frame (establish a frame of reference); (3) explore (introduce a conceptual activity);…

This manual is designed to provide a model for training college professors and instructors who are responsible for preparing educators and business professionals for occupations that place them in contact with young gays and lesbians. Eleven of the manual's 13 sections contain an extensive menu of practical activities, including structured…

This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…

This book explains how work organizations can create a workplace climate that encourages real-time, on-the-job learning and development of competent workplace learners, who are wiling and able to seize the initiative for identifying their own learning experiences and evaluating the results. The following are among the topics discussed: (1) the…

This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…