Intended to provide orientation about the integration of business communication, business systems, and the researching and teaching of business communication, this books offers articles on a variety of topics concerning business communication. Titles of the articles and their authors are as follows: (1) "Office Technology: Voice Store-and-Forward"…

This book investigates how workers use computers and how they learn the needed skills, based on a study of 140 occupations in which computers are currently used. Its main finding is that relatively few workers need a lot of computer-related training. Chapter 1, the introduction, discusses the rapid growth and spread of computers across a wide…