This handbook is designed to be a comprehensive, practical reference guide for courses in business writing or business communication. Alphabetical entries provide coverage of grammar, usage, style, format, and writing procedure--planning, research, outlining, methods of development, and so on--and also include specific information on letters, memorandums, proposals, reports of various kinds, minutes of meetings, job descriptions, and other types of business communication. The introduction, "Five Steps to Successful Writing," sets forth a step-by-step approach to the writing process, which is summarized in a convenient checklist form. An index provides an exhaustive listing of topics covered; a topical key classifies the entries by subject categories. (Author/KS)