This case chronicles the challenges encountered by one doctoral research student and the co-chairs of her dissertation committee when safety concerns resulting from the COVID-19 pandemic forced the novice researcher to adapt the design of the originally planned traditional mixed methods case study. The authors share lessons learned when pandemic responses required that they adapt the qualitative phase of the research from traditional face-to-face individual interviews and focus groups to virtual interviews using the Zoom video conferencing program. The authors also share the challenges experienced during the online quantitative phase of the research, as well as the creative solutions they employed to successfully navigate the additional challenges encountered due to the pandemic. The authors provide details of the researcher's experiences with learning to use (and/or abandon) electronic software tools for data collection and analysis. This case is intended to help other researchers anticipate the challenges of online and/or virtual research and provide ideas regarding how to persevere through the challenges and navigate the roadblocks encountered. In addition, the authors share the unexpected benefits of gathering electronic data. [This content is provided in the format of an e-book.]