This publication consists of 18 case studies dealing with the management of social welfare programs and is intended mainly for use by the faculty and students of interdisciplinary studies in management/social work. The case studies have been gathered from voluntary and public agencies that provide a wide range of social services and are located…

This resource lists key staff and contact information for federal, state, territorial, county, and major municipal public human service agencies in the United States and Canada. The directory is organized into five sections: (1) state agencies; (2) federal agencies; (3) Canadian agencies; (4) international social services agencies; and (5)…

Based on the work of the National Council on Research in Child Welfare (NCRCW), this handbook is designed to help social service agency executives cope with changing times for child welfare agencies, strengthen traditional services to meet today's needs, and analyze and plan for the future. The manual aims to demystify quality improvement theory…

This book outlines issues of concern to top decision makers in a nonprofit organization that involves volunteers, including the role of the executive staff in supporting the volunteer program. The 12 chapters in the book discuss the following topics: developing a vision for volunteer participation; questions of policy; budgeting and other resource…

This book describes Boysville's 5-year effort to design, implement, and evaluate an agency-based computerized management information, program evaluation, and clinical decision-making system, BOMIS (Boysville Management Information System). The goal of BOMIS is the integration of the four intervention programs, through the collection, analysis,…

The street children of Brazil live in unimaginable poverty and squalor, stealing jewelry or selling their bodies to survive, wandering homeless and untaught, pursued by death squads who clean up the streets by washing them with blood. The street youthworkers interviewed for the in-depth study delineated in this book some inspired by the Catholic…

Linking schools and social services has become a national and international movement. This linking usually involves making a wide variety of services available to all family members, community development, cooperation among services, and systemwide change. This book provides a framework for discussing this issue. It examines the values behind…

This book is designed to help nonprofit organizations recruit and retain volunteers. Following an introductory section covering the recruitment and use of volunteers, it contains 14 chapters organized in 3 sections. The chapters in the first section discuss what volunteer recruiters need to do before actually asking anyone to volunteer. They…

Whether or not to reunite children in out-of-home care with their families of origin is one of the more complicated decisions that child welfare practitioners and administrators face. Ways in which agencies can assess and improve their service delivery system so as to reunite children and their families effectively and promptly are covered in this…

Demographic data on the Chicano in Utah and their position relative to various public agencies were gathered. Focus was on the number of Chicanos serving as staff in the agencies; to what degree the agencies served the Chicanos in meeting their needs for a self-sufficient life style; how the Spanish speaking perceived their needs and the ability…

A study was undertaken to identify the information needs of persons working with the aging in the Albany-Schenectady-Troy area of New York State, with the goal of establishing some type of information center. Over 2,000 questionnaires were sent to groups working with the aging. Over half of the 34 respondents noted a need for information on state…

Agencies and foster parents can use the framework provided in this handbook to prepare their own handbook and establish clear roles and expectations for persons involved in providing foster family care. The handbook is meant to be a reference guide, not to offer solutions to problems or answer policy questions. A list of suggested topics for a…

This book presents a case study of the introduction of a new policy of 'racial matching' in foster care, the matching of foster child and family on the basis of culture and race, and reviews the policy's implications for the recruitment of black foster caregivers. The report describes how the issue arose on the social work agenda, and how it was…

This bilingual community self-survey system is designed to assess the level of living and the culture of poverty in segments of any community or in the entire community, whether it be rural or urban. This project was originally undertaken in June 1966 for the Office of Economic Opportunity. The four parts now published by the Iowa Urban Community…

Due to the rural environment in which most Indian tribal human service personnel work, paraprofessional staff rarely have access to professional education programs that will enable them to expand their theoretical knowledge, enhance their practical skills, and advance their careers. Indian child welfare workers encounter complex tasks daily, which…