The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

This document explores the transition from an analog to a digital environment for knowledge access, preservation, and reconstitution, and the implications of this transition for managing research collections. The volume comprises three reports. The first, "Can a New Research Library be All-Digital?" by Lisa Spiro and Geneva Henry,…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

This Systems and Procedures Exchange Center (SPEC) kit compiled by the Association of Research Libraries (ARL) contains documents pertaining to bibliographic access in ARL libraries. Data collected in a 1975 SPEC user services survey are presented in two tables to illustrate new, eliminated, and planned services in ARL libraries and methods of…

Reprints of 17 articles presenting strategies and tips for searching databases online appear in this collection, which is one in a series of volumes of reprints from "ONLINE" and "DATABASE" magazines. Edited for information professionals who use electronically distributed databases, these articles address such topics as: (1)…

This report is the third in a set of three reports from the project, "Issues in Library Research: Proposals for the 1990s," which was launched in September 1986 to investigate library and information science issues in order to assess the current state of the profession and identify a research agenda to lead into the next decade. This…

Based on the Survey of Scholars conducted by the American Council of Learned Societies' Office of Scholarly Communication and Technology, this report examines the need for better two-way communication between libraries and scholars as a means of easing the transition to the use of today's new and diverse information resources. A concise summary…

Reprints of 20 articles pertaining to the topics of end-users and public access appear in this volume, which is one in a series of volumes of reprints from "ONLINE" and "DATABASE" magazines. Edited for information professionals who use electronically distributed databases, these articles address such topics as: (1) managing a…

Using database-driven web pages or web content management (WCM) systems to manage increasingly diverse web content and to streamline workflows is a commonly practiced solution recognized in libraries today. However, limited library web content management models and funding constraints prevent many libraries from purchasing commercially available…

This guide addresses issues related to academic library services to people with disabilities. The following chapters are included: (1) "Disability in Higher Education: An Overview" (Tom McNulty); (2) "Wayfinding in Libraries: The Importance of Universal Appeal and Universal Access" (Susan Gilbert Beck); (3) "Accessible Text Formats: From RFB&D…

Growing from a 1988 conference on educational technology, the Ocotillo Action/Research Groups of the Maricopa Community Colleges in Tempe (Arizona) have continued to explore ways of enhancing and developing the use of instructional technologies in the community colleges. This report presents the following annual reports of the groups, which…

This SPEC (Systems and Procedures Exchange Center) kit provides a sample of excerpts from technical and planning documents contributed by 40 Association of Research Libraries (ARL) member libraries that are planning to install or have already implemented optical disc technology. Selected to represent a variety of media and applications, the…

Responses of 62 member libraries from the Association of Research Libraries (ARL) to a survey conducted by the Systems and Procedures Exchange Center (SPEC) about library policies and practices related to the fair use of unpublished manuscript materials indicates that recent court decisions and the current debate over fair use affect library…

This book, emphasizing service to users, includes 10 chapters by different librarians who have had experience as practitioners. Chapters are: (1) "Avoiding the Seven Deadly Sins, or Technology and the Future of Library Service in Academic Libraries" (Michael Gorman); (2) "The Gateway Library: Rethinking Undergraduate Services" (Lizabeth A.…

This Systems and Procedures Exchange Center (SPEC) Kit presents the results of a survey on issues and concerns associated with planning for library services for persons with disabilities. The survey was sent to 119 U.S. and Canadian Association of Research Libraries (ARL) and returned by 74. The report is based on the responses of libraries which…