The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

This book examines real-life projects involving Internet access, use, and financing in libraries. It focuses on how becoming an Internet provider has improved many libraries' public visibility, level of service, and communication with other educational or community institutions. Chapters include: (1) "Setting Up an Internet Users Group in the…

This report summarizes a collection of nine essays addressing the future of libraries that were an outgrowth of a study conducted by the Office of Library Programs to develop a research agenda. The study is described in the first of three sections of this report, and abstracts of the essays are presented in the second section. Areas of concern…

This collection of nine essays is an outgrowth of a study which was conducted by the Office of Library Programs to identify researchable issues that could help librarians fill a position of leadership in the information society. An introduction to the collection describes the study and includes a list of the 10 major issues identified by…

While the library is at the center of many campuses physically, it is often an overlooked and underused resource in improving the learning and success of first-year college students. Librarians, classroom faculty, administrators, and higher education researchers come together to explore the potential of the library in shaping the student…