The landscapes of higher education have been changing rapidly, with enormous growths in participation rates in many countries across the world, and major developments and changes within institutions. But the languages that we need to conceptualise and understand these changes have not been keeping pace. The central argument in this book is that…

The authors of this monograph assert that by assisting school systems to more closely resemble "high reliability" organizations (HROs) that already exist in other industries and benchmarking against top-performing education systems from around the globe, America's school systems can transform themselves from compliance-driven…