Instructors at universities face many of the same concerns. They have to prepare and organize their courses, teach those courses and provide assignments, assess the learning of the students, and then evaluate the effectiveness of their teaching style. Even though these experiences are common, learning environments in higher education are…

This book presents 22 personal narratives in which library directors, program administrators, teachers, tutors, librarians, and adult learners explain firsthand how literacy programs at libraries across the United States have changed people's lives. The following narratives are included: "Gloria's Story: 'She Wanted Me to Be Somebody'";…