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User Studies in ARL Libraries. SPEC Kit 101.

Foster, Jocelyn – 1984

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Automation

Training of Technical Services Staff in the Automated Environment. SPEC Kit 171.

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Bakke, Celia; Whitlach, Jo Bell – 1991

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to determine the impact of online catalogs on the training needs of technical services staff and on the planning and organization of programs to meet these needs; responses were received from 66 libraries. Analyses of the responses indicated that the…

Descriptors: Academic Libraries, Educational Planning, Evaluation Methods, Higher Education