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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Peer reviewedEwing, Keith; And Others – Journal of Academic Librarianship, 1995
This is a collection of five articles which suggest current and future trends in academic library reference services. The first article poses a question, and the remaining four articles offer responses to it. (DGM/JMV)
Descriptors: Academic Libraries, Futures (of Society), Librarians, Library Research
Lietzau, Zeth; Lance, Keith Curry; Dickenson, Don – Online Submission, 2005
Seven issues of Fast Facts from the Library Research Service that cover information from libraries across Colorado are contained in this document. These issues focus on topics from various library sectors and include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services, Colorado public library…
Descriptors: Library Research, Reference Services, Public Libraries, Librarians
