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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Huang, Kuo Hung, Ed. – InTech, 2011
Digital library is commonly seen as a type of information retrieval system which stores and accesses digital content remotely via computer networks. However, the vision of digital libraries is not limited to technology or management, but user experience. This book is an attempt to share the practical experiences of solutions to the operation of…
Descriptors: Computer Networks, Publishing Industry, Electronic Libraries, Educational Resources
Block, Marylaine, Ed. – 2001
This book presents selected writings by Barbara Quint (BQ) on online searching. The selections are organized into the following chapters: (1) "The Art of Searching," including finding out what the patron wants, preparing for the search, knowing when the search is done, search styles, rules of online searching, cost issues, Quint's Laws,…
Descriptors: Internet, Librarians, Library Services, Online Searching
Zeidner, Nancy I., Comp. – 1976
This Systems and Procedures Exchange Center (SPEC) kit compiled by the Association of Research Libraries (ARL) contains documents pertaining to bibliographic access in ARL libraries. Data collected in a 1975 SPEC user services survey are presented in two tables to illustrate new, eliminated, and planned services in ARL libraries and methods of…
Descriptors: Academic Libraries, Access to Information, Cataloging, Higher Education
Eckwright, Gail Z., Ed.; Keenan, Lori M., Ed. – 1994
The focus of this collection of papers about library reference service is on the community outside the library, rather than the special populations served within it. "Conflicts in Value Systems" (Allen B. Veaner) is an overview of the major conflict areas facing the library profession today. "Reference Services for Off-Campus…
Descriptors: Continuing Education, Costs, Evaluation, Extension Education
Busch, B. J. – 1985
This SPEC (Systems and Procedures Exchange Center) kit is based partially on the results of a fall, 1984 survey of the 117 Association of Research Libraries (ARL) members to determine the extent to which they have reorganized staff and the role played by automation in planning organizational change. Particular attention was paid to the integration…
Descriptors: Academic Libraries, Cataloging, Higher Education, Library Administration
Valauskas, Edward J., Ed.; Vaccaro, Bill, Ed. – 1992
This annual collection contains 16 papers about the use of Macintosh computers in libraries which include: "New Horizons in Library Training: Using HyperCard for Computer-Based Staff Training" (Pauline S. Bayne and Joe C. Rader); "Get a Closet!" (Ron Berntson); "Current Periodicals: Subject Access the Mac Way"…
Descriptors: Academic Libraries, Computer Networks, Computer Software, Electronic Libraries
Valauskas, Edward J., Ed.; Vaccaro, Bill, Ed. – 1991
This annual collection contains the following 14 papers about the use of Macintosh computers in libraries: "Of Mice and Macs: The Integration of the Macintosh into the Operations and Services of the University of Tennessee, Memphis Health Science Library" (Lois M. Bellamy); "Networking Reference CD-Roms in the Apple Library"…
Descriptors: Academic Libraries, Computer Networks, Computer Software, Desktop Publishing
Sarkodie-Mensah, Kwasi, Ed. – 2000
This book offers approaches for teaching adult patrons how and where to find information in libraries and through information services. It includes 34 papers, organized in seven sections, expressing the views of faculty, adult students, and administrators as well as librarians on theories of educational psychology that explain how adults learn.…
Descriptors: Adult Basic Education, Adult Students, College Faculty, Computer Attitudes