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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research

Ewing, Keith; And Others – Journal of Academic Librarianship, 1995
This is a collection of five articles which suggest current and future trends in academic library reference services. The first article poses a question, and the remaining four articles offer responses to it. (DGM/JMV)
Descriptors: Academic Libraries, Futures (of Society), Librarians, Library Research
Lietzau, Zeth; Lance, Keith Curry; Dickenson, Don – Online Submission, 2005
Seven issues of Fast Facts from the Library Research Service that cover information from libraries across Colorado are contained in this document. These issues focus on topics from various library sectors and include patron use of AskColorado (a statewide virtual reference service) and the rising use of online services, Colorado public library…
Descriptors: Library Research, Reference Services, Public Libraries, Librarians
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1980
This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Expenditures
Haynes, Craig, Comp. – 1993
This flyer and kit present results of a survey conducted by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) about providing public services to remote users, as well as a variety of documents pertaining to services to remote users. In February 1993, a SPEC survey of 108 ARL members was answered by 75…
Descriptors: Academic Libraries, Bibliographic Databases, Delivery Systems, Higher Education
Baker, Betsy, Ed.; Litzinger, Mary Ellen, Ed. – 1992
At the 1989 annual meeting of the American Library Association (ALA), the Association of College and Research Libraries (ACRL) used a think tank as a dynamic mechanism for exploring future directions both in the discipline of library user education and for the Bibliographic Instruction (BI) Section of ACRL. Discussion centered on the following…
Descriptors: Academic Libraries, Change, Curriculum Development, Futures (of Society)