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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Block, Marylaine, Ed. – 2001
This book presents selected writings by Barbara Quint (BQ) on online searching. The selections are organized into the following chapters: (1) "The Art of Searching," including finding out what the patron wants, preparing for the search, knowing when the search is done, search styles, rules of online searching, cost issues, Quint's Laws,…
Descriptors: Internet, Librarians, Library Services, Online Searching
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1980
This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Expenditures
Proceedings of the ASIST Annual Meeting, 2003
Twenty-three posters address topics including access to information; metadata; personal information management; scholarly information communication; online resources; content analysis; interfaces; Web queries; information evaluation; informatics; information needs; search effectiveness; digital libraries; diversity; automated indexing; e-commerce;…
Descriptors: Access to Information, Computer Interfaces, Computer Software Development, Electronic Libraries
Proceedings of the ASIST Annual Meeting, 2003
Forty-six panels address topics including women in information science; users and usability; information studies; reference services; information policies; standards; interface design; information retrieval; information networks; metadata; shared access; e-commerce in libraries; knowledge organization; information science theories; digitization;…
Descriptors: Computer Interfaces, Electronic Libraries, Information Management, Information Networks
Eckwright, Gail Z., Ed.; Keenan, Lori M., Ed. – 1994
The focus of this collection of papers about library reference service is on the community outside the library, rather than the special populations served within it. "Conflicts in Value Systems" (Allen B. Veaner) is an overview of the major conflict areas facing the library profession today. "Reference Services for Off-Campus…
Descriptors: Continuing Education, Costs, Evaluation, Extension Education
Valauskas, Edward J., Ed.; Vaccaro, Bill, Ed. – 1992
This annual collection contains 16 papers about the use of Macintosh computers in libraries which include: "New Horizons in Library Training: Using HyperCard for Computer-Based Staff Training" (Pauline S. Bayne and Joe C. Rader); "Get a Closet!" (Ron Berntson); "Current Periodicals: Subject Access the Mac Way"…
Descriptors: Academic Libraries, Computer Networks, Computer Software, Electronic Libraries
Valauskas, Edward J., Ed.; Vaccaro, Bill, Ed. – 1991
This annual collection contains the following 14 papers about the use of Macintosh computers in libraries: "Of Mice and Macs: The Integration of the Macintosh into the Operations and Services of the University of Tennessee, Memphis Health Science Library" (Lois M. Bellamy); "Networking Reference CD-Roms in the Apple Library"…
Descriptors: Academic Libraries, Computer Networks, Computer Software, Desktop Publishing
Sarkodie-Mensah, Kwasi, Ed. – 2000
This book offers approaches for teaching adult patrons how and where to find information in libraries and through information services. It includes 34 papers, organized in seven sections, expressing the views of faculty, adult students, and administrators as well as librarians on theories of educational psychology that explain how adults learn.…
Descriptors: Adult Basic Education, Adult Students, College Faculty, Computer Attitudes
