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Download full textRounds, Laura, Ed.; Matthews, Michael, Ed. – 1995
This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's…
Descriptors: Academic Libraries, Annotated Bibliographies, Benchmarking, Case Studies
