The papers in this proceedings consider ways in which user friendly interface design may be used to make online systems in public and academic libraries easier to use, and thus more attractive to potential users. A short introduction by F. W. Lancaster is followed by nine papers: (1) "Linking the Unlinkable" (Michael Gorman); (2)…

Program presentations on issues related to bibliographic control and access to collections and business meeting minutes are combined in this report. Under the program title, "The Sum of the Parts: Sharing Responsibility," the following addresses are included: (1) "The Building Blocks: Elements in a System of Distributed…