A two-week institute was developed to provide librarians and library educators with the opportunity to expand their knowledge of the theory and practice of intercultural communication processes in library environments. The program included verbal and non-verbal behavior, value and perceptual differences among minority cultures, life assumptions, and personal and group identification. Participants were given opportunities to evaluate their own personal behavior through experience-based laboratory activites constructed to illustrate intercultural communication patterns. Both inservice and formal methods for teaching basic concepts of intercultural communication processes to practicing librarians and library students were designed and discussed by the participants. The institute consisted of lectures, group discussions, experience-based learning, demonstrations, and independent study--all supervised by the full-time teaching staff. Included in the document are goals and objectives, program outline and plans, bibliographies, lists of staff and participants, information on facilities and resources used and an evaluation instrument. (Author/LS)