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The Bookmark, 1983
Thirteen articles comprise this issue on reference and information services: (1) "Librarianship as Information Resources Management," by Bettina H. Wolff; (2) one librarian's views on misinformation, disinformation, and information overload, by Murray Bob; (3-6) descriptions of reference and information services at the John Jay College…
Descriptors: Academic Libraries, Adolescents, Information Services, Learning Resources Centers
The Bookmark, 1985
Focusing on the theme, Outreach Library Services, the articles in this publication provide a panoramic view of outreach services in eight of the public library systems in New York State. The compilation also contains four papers on special topics. Articles included are: (1) "Not So Trivial: In Pursuit of Outreach Services" (Joan F.…
Descriptors: Academic Libraries, Community Services, Library Associations, Library Planning
Novotny, Eric, Comp. – SPEC Kit, 2002
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to document how ARL member libraries are collecting, using, and modifying their data on reference service transactions. A total of 74 of 124 ARL member libraries responded to the survey. A…
Descriptors: Academic Libraries, Data Collection, Evaluation Methods, Foreign Countries
Ronan, Jana, Comp.; Turner, Carol, Comp. – SPEC Kit, 2002
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to gather data on chat reference service. A total of 66 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
Liu, Lewis-Guodo – 1995
This work provides a review and analysis of the literature and an annotated bibliography of 446 sources on the Internet and library and information services. The bibliography is divided alphabetically according to the following topics: academic libraries and scholarly research; bibliographies, directories, guides, and glossaries; business…
Descriptors: Academic Libraries, Annotated Bibliographies, Document Delivery, Ethics
Download full textGoetsch, Lori, Comp. – SPEC Kit, 1999
The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
Peer reviewedCarter, Tom; And Others – Catholic Library World, 1995
Three articles examine the effects technology is having on academic library reference services and bibliographic instruction. Highlights include discussions of current and future reference librarian roles, specifically the "human touch" aspect of reference; and examples of reference services undergoing technological advancement and those that have…
Descriptors: Academic Libraries, Futures (of Society), Higher Education, Human Relations
Peer reviewedHuang, Samuel T., Ed.; And Others – Reference Librarian, 1993
Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…
Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education
The Bookmark, 1988
The 23 articles in this theme issue focus on various aspects of library services to business in an information economy: "Serving Business in an Information Economy" (C. Bain); "New York's Resurging Economy and State Economic Development Information" (R. G. Paolino); "Department of Economic Development Library: Services to…
Descriptors: Academic Libraries, Access to Information, Business, Higher Education
Roberts, Stephen A., Ed. – Information and Library Manager, 1985
The four papers in this collection consider the attitudes, concepts, and techniques involved in marketing for non-profit organizations, and explore how librarians in higher education can use these ideas to optimize the effectiveness of their service provision in a time of economic constraint. In "Marketing the Academic Library,"…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Research
Olson, Georgine N., Ed.; And Others – Illinois Libraries, 1991
This issue presents 42 articles that provide an overview of current reference services in all types of libraries in Illinois. Highlights include designing reference areas; policies and manuals; the reference interview; reference tools; automated databases; resource sharing; services to youth; services to special populations; and reference…
Descriptors: Academic Libraries, Childrens Libraries, Databases, Elementary Secondary Education
Blixrud, Julia C., Comp. – SPEC Kit, 2000
This SPEC (Systems and Procedures Exchange Center) Kit reports results of a survey that examined how Association of Research Libraries (ARL) members currently provide printing services to their users and how the costs of those services are covered. Of the 122 members surveyed, 62 responded. Included in the responses was information on main, law,…
Descriptors: Academic Libraries, Computer Printers, Higher Education, Library Equipment
Steele, Patricia Ann, Comp.; Walters, Carolyn, Comp. – SPEC Kit, 2001
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to provide a description of how they are responding to demands for greater hours of access and service. Survey responses indicate what hours of access and service libraries are providing and…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Library Associations
Barrett, G. Jaia, Ed. – ARL, 2001
This document consists of six issues of the ARL (Association of Research Libraries) Newsletter, covering the year 2001. Each issue of the newsletter includes some or all of the following sections: "Current Issues," reports from the Office of Scholarly Communication, Office for Management Services, and Coalition for Networked Information,…
Descriptors: Academic Libraries, Electronic Journals, Federal Regulation, Higher Education
Jenda, Claudine, Comp. – SPEC Kit, 2000
This SPEC (Systems and Procedures Exchange Center) Kit reports results of a survey that examined how many Association of Research Libraries (ARL) libraries offer fee-based services to their external users, the procedures and organizational structures of such services, and the factors that contribute to a successful fee-based service program. For…
Descriptors: Academic Libraries, Fees, Higher Education, Information Policy
