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Download full textBradley, Janet – Quality/Calidad/Qualite, 1998
COPE (Client-Oriented, Provider-Efficient) methodology, a self-assessment tool that has been used in 35 countries around the world, was used to improve the quality of care in family planning clinics in Kenya. COPE involves a process that legitimately invests power with providers and clinic-level staff. It gives providers more control over their…
Descriptors: Adults, Business Administration, Change Strategies, Developing Nations
Dillon-Peterson, Betty, Ed.; And Others – 1981
Six topics relative to staff development are discussed. The first chapter discusses staff and organization development in a 1981 perspective. Both staff and organization development are necessary for planned change and school improvement. Both are important processes in personal and professional growth. The second chapter views staff development…
Descriptors: Adult Education, Change Agents, Educational Change, Evaluation Methods
McLaughlin, Milbrey W.; Pfeifer, R. Scott – 1986
The study reported in this paper builds upon earlier research designed to examine issues associated with initiating an effective teacher evaluation effort and integrating it into district practices. The paper describes four districts which have made substantial progress in initiating and organizing teacher evaluation programs and presents the view…
Descriptors: Accountability, Case Studies, Educational Environment, Educational Improvement
