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Edginton, Christopher R., Ed.; And Others – Journal of Physical Education, Recreation & Dance, 1982
A series of 12 articles on managing leisure services focuses on the aspects of: (1) cooperative goal structuring; (2) management by objectives; (3) designing organizational charts; (4) labor relations; (5) cost effectiveness analysis; (6) fund accounting; (7) employee selection; (8) developing a marketing strategy; and (9) equitable distribution…
Descriptors: Accountability, Cost Effectiveness, Futures (of Society), Labor Relations
Burgdorf, Augustus – Southern Association of Community, Junior, and Technical Colleges (SACJTC) Occasional Paper, 1992
Total Quality (TQ), is a customer-oriented philosophy of management that utilizes total employee involvement in the relentless, daily search for improvement of product and service quality, through the use of statistical methods, employee teams, and performance management. In the TQ framework, "internal" customers are individuals within the…
Descriptors: Administrator Effectiveness, Administrator Role, Community Colleges, Educational Quality