The current promotion of diversity encourages people from assorted backgrounds and mutual goals to find compatible but not necessarily identical ways to work together. Each literacy program will have a different need to expand its circle. It must consider all the characteristics that might widen its constituency, analyze all participants, and be…

This volume of an annual journal contains 21 articles focusing on the many services that state Employment Security (ES) agencies are providing to improve outreach to employers who pay for the programs through the dedicated revenues of the Federal Unemployment Tax Act and state benefit taxes and to improve their own staff ability to deliver…