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Fly, Emerson H.; High, Katherine N. – Business Officer, 1984
The University of Tennessee's management training and development efforts are described. The program is designed to improve the performance of academic and nonacademic department heads (middle managers) and includes an 8-day workshop called the Institute for Leadership Effectiveness. In addition to the attention given to the formation of networks,…
Descriptors: Communication Skills, Conflict Resolution, Department Heads, Higher Education
