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Burgdorf, Augustus – Southern Association of Community, Junior, and Technical Colleges (SACJTC) Occasional Paper, 1992
Total Quality (TQ), is a customer-oriented philosophy of management that utilizes total employee involvement in the relentless, daily search for improvement of product and service quality, through the use of statistical methods, employee teams, and performance management. In the TQ framework, "internal" customers are individuals within the…
Descriptors: Administrator Effectiveness, Administrator Role, Community Colleges, Educational Quality
Emmitt, Robert J.; Argento, Barry J. – County Manpower Report, 1980
Since its beginning in 1965, the Job Corps has enrolled more than a million impoverished and undereducated 16- to 21-year-olds in an intensive program of re-education and job skills training. The Job Corps' basic education program uses the systems approach to instruction in reading, mathematics, and high school equivalency subjects; and…
Descriptors: Adult Basic Education, Educational Objectives, Federal Programs, High School Equivalency Programs