This document contains seven papers about managing Great Britain's further education colleges in the next century. The papers examine a wide range of administrative issues, including building on human resources investments through strategic planning, maintaining relationships with local education authorities, customer satisfaction as a marketing…

Recent national policies and legislation have made it imperative for the United Kingdom's further education (FE) institutions to adopt strategic approaches to the management of quality, change, and organizational development. It is necessary that any strategic approach developed by an FE college integrate processes, culture, and structure into a…