Designed to present communications problems faced by the elderly and to assist classroom teachers to develop activities for dealing with them, this booklet begins by examining stereotypes of older persons which minimize and distort communication with them. It outlines common misconceptions about the elderly, centering on their state of mind,…

This yearbook suggests that businesspersons need to enhance their communication skills and that business educators have opportunities to fulfill that need. The yearbook contains 15 chapters organized in 5 parts. Part I discusses the importance of communication skills in the business world and identifies aspects of communication that…