This document contains seven papers about managing Great Britain's further education colleges in the next century. The papers examine a wide range of administrative issues, including building on human resources investments through strategic planning, maintaining relationships with local education authorities, customer satisfaction as a marketing strategy, the potential benefits of restructuring a further education college into a flat structure in which clients are given a more active role, strategies to achieve racial/sexual equality and combat all forms of disadvantage at the administration level, and the need for further education colleges to continue adapting to economic and social changes. After a foreword by Susan Leather, the following papers are included: "Strategic Planning" (Ann Limb); "Principalship in the 1990s" (Patricia Twyman); "Marketing or Customer Care?" (Gillian Brain); "The Whole College Approach" (Rosemary Gray); "Ensuring Esteem for All in College: Aims and Objectives" (Helen Gilchrist); "Articles of Partnership" (Ethlyn Prince); and "Coming Through" (Diane Brace). Several articles included bibliographies. (MN)