This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

This report on a study of the acquisition policies and procedures of the Mesa College Library (Grand Junction, Colorado) begins by discussing the techniques used for data collection, including: (1) measurement of shelflist cards; (2) calculation of average imprint date, accession date, number of circulations, price, and year of latest circulation;…